The best way to build an intelligent chatbot is to get it to understand you, an article published on the Recode platform on Monday suggests.
Chatbots have become ubiquitous in recent years, especially as they have become more powerful and sophisticated, with more options and capabilities.
But their ability to understand and help people is still limited.
A good chatbot should be able to understand the needs of a user, whether it be by using its features to understand how a user wants to be spoken to, how a person is using it, or what their interests are, the article notes.
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It has over 200,000 subscribers and the largest readership of any Recode content outlet.